"The award process has been a unique experience for us. The Assessors were truly professional and their work and feedback - as delivered by their report - will help us even further in our on-going pursuit of business excellence."
Uwe Jungk, CEO
Ricoh Deutschland is a sales and services company and a subsidiary of Ricoh Company Ltd, headquartered in Japan. They have 2,600 staff, with the Head Office in Hanover and additional offices in Hamburg, Berlin, Hannover, Leipzig, Dusseldorf, Munich, Stuttgart, Frankfurt and Mannheim. They operate exclusively in the Business to Business market and are a leading provider of Office Solutions, Production Printing, IT Services and Managed Document Services.
Ricoh Deutschland were a Prize Winner for "Adding Value for Customers" in the EFQM Excellence Awards 2011 and winners of the German National Ludwig-Erhard-Preis in 2010.
"Ricoh Deutschland's strong and clear customer focus was apparent from all 150 people interviewed by our Assessors."
EFQM Assessment Team Leader