Success stories

Excellence in Action - September 2018
Author:EFQM
Published on:1 October 2018
Topic:All
Topic:All
Welcome to EFQM’s Quarterly Magazine “Excellence in Action”.

At EFQM, we consider the topic of Digitalization as being a crucial Excellence Builder so therefore we have fully dedicated this Magazine to this subject.

Enjoy reading this edition of Excellence in Action.

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Success Story - Kostwein
Author:EFQM
Published on:18 January 2018
Topic:All
Topic:Manufacturing
Kostwein Group is a family business located in Austria with subsidiaries in Croatia and India. Their business model is the production of complete machines for global market leaders in the different branches of machine construction like packaging, tooling, printing, pharmaceutics and textile industry.

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Success Story - GEODIS
Author:EFQM
Published on:22 December 2017
Topic:All
Topic:Transport & Logistics
GEODIS is a Supply Chain Operator ranking among the top companies in the field in Europe and the World. GEODIS is ranked as the number four logistics provider in Europe and number seven at a worldwide level. GEODIS is also listed as a “Leader” in Gartner’s 2016 Magic Quadrant of Worldwide 3PLs. GEODIS’ reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

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Success Story - Wakefield and District Housing (WDH)
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:NGO/Associations
WDH (Wakefield and District Housing) is a non-profit charitable independent housing association. We provide a range of affordable housing as well as services that improve social value for people. WDH manages and repairs 45,000 properties in the north of England, including 31,600 owned properties in the Wakefield district.

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Success Story - VAMED-KMB
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Healthcare
VAMED-KMB is a subsidiary of VAMED, the leading international provider of a full line of services for health care facilities. We provide technical operations management in hospitals and realise construction and refurbishment projects during ongoing hospital operations. Our company is located in Vienna, Austria and has 970 employees.

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Success Story - Red Eléctrica de España
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Energy & Utilities
Red Eléctrica de España (REE) was founded on 29 January 1985 and became the first company in the world exclusively dedicated to both the transmission of electricity and the operation of the electricity system. Red Eléctrica started off with a workforce of 93 people and a high-voltage electricity grid made up of 10,500 km of line that today. 30 years later, REE employs more than 1,760 people and manages over 43,500 km of electricity lines. Since its creation, the company has had a clear objective: guarantee the security and continuity of the electricity supply at all times and develop a reliable transmission grid that contributes to the progress of society.

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Success Story - Ooredoo
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:IT & Technologies
Ooredoo is a leading international communications company with a total consolidated customer base of more than 100 million across the Middle East, North Africa and Southeast Asia.

In Qatar, we are the leading communications company, delivering world-class services for consumers, businesses, residences and organisations, with more than 1300 direct hired employees across 9 different locations.

We’re focused on building our Super network to make Qatar one of the best-connected countries in the world.

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Success Story - Objectivity
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:IT & Technologies
Objectivity is a value-driven organisation that supports its clients in digital transformation.

Historically, we have been focused on clients in the UK private sector, however, since 1991 we have evolved into a company with nearly 600 people cooperating with companies from a wide array of sectors: e.g. financial, pharmaceutical, engineering, transportation and retail.

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Success Story - Mando Corporation Poland
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Automotive
Mando Corporation Poland Sp. z o.o. (MCP) is located in the Wałbrzych Special Economic Zone and it was established in May 2011. Offices and production facilities are located on a plot of land of 13ha.

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Success Story - The Knowledge and Human Development Authority
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Education
Our journey started in 2007 with the establishment of Knowledge and Human Development Authority (KHDA) as an entity responsible for the quality and growth of private education in Dubai. Over the last decade, KHDA has worked in partnership with its stakeholders to create a forward-looking education sector that adopts a futuristic approach to self-management.

In line with its purpose to ‘bring out from within,’ KHDA embarked on a journey to enhance a culture of happiness and wellbeing, which ultimately aims to drive innovation and creative thinking as essential value amongst its 307 employees.

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Success Story - Electrolux
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Manufacturing
Electrolux is a leading global appliance company, the only appliance manufacturer in the world to offer complete solutions for both consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners and small domestic appliances. Through its brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi; Electrolux sells more than 60 million household and professional products in more than 150 markets every year.

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Success Story - Dubai Electricity and Water Authority
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Public Administration
Dubai Electricity and Water Authority (DEWA) combines the strengths of the public sector with the best private sector practices, creating a unique operational model of excellence that delivers world-class results.

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Success Story - City of Glasgow College
SUSTAINING OUTSTANDING RESULTS: THE TOP UK COLLEGE
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Education
City of Glasgow College (CoGC) is Scotland’s largest technical and professional skills college providing world class education and training across a diverse range of professional and technical disciplines.

This flagship college delivers a range of over 2000 programmes from Access level through to Master’s degree level provision.

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Success Story - Bursagaz
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Energy & Utilities
Established in 1989 by BOTAS to distribute natural gas, Bursagaz Bursa Şehiriçi Doğalgaz Dağıtım Ticaret ve Taahhüt A.Ş. has provided a significant contribution to the social, economic and environmental development of Bursa and Turkey by starting to provide a natural gas supply to residences in 1992. After being included in the project of privatisation of natural gas supply distribution companies in 2003, Bursagaz was privatised in 2004. It still continues to provide a natural gas distribution service within the licensed area boundaries of Bursa Metropolitan Municipality and the Iznik region (included in the license in 2014).

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Success Story - Bosch Blaichach / Immenstadt Plant
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Manufacturing
Bosch Blaichach/Immenstadt Plant (BhP) is a manufacturing plant with a wide automotive product portfolio. As a lead plant within the international production network of the Chassis Systems Control Division, BhP coordinates 11 plants worldwide. With development departments on-site, BhP offers international engineering services and close to production development services with the ISEC (International Simultaneous Engineering Centre). Within the ISEC, BhP coordinates international and cross functional teams during the development phase of new products.

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Success Story - BMW Plant Regensburg
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Automotive
The BMW Plant Regensburg has a workforce of approximately 9000 people who produce around 1400 units daily of the BMW 1 Series, 2 Series Gran Tourer, 4 Series Convertible as well as BMW M3 and M4 variants, individual and government vehicles, four-wheel drive models, the BMW X1, making the site an important part of the BMW Group. Up to now, seven model variants have been assembled on a single line. In 2017, this number is going to increase to eight - a challenge requiring maximum flexibility and great expertise.

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Success Story - Abu Dhabi National Exhibitions Company
Author:EFQM
Published on:31 October 2017
Topic:All
Topic:Business tourism
ADNEC is a public joint stock company owned by the Government of Abu Dhabi. The company was established as per Law No. 18 of 2005.

ADNEC UAE includes Abu Dhabi National Exhibitions Centre and Al Ain Convention Centre.

ADNEC’s core business is staging international exhibitions and conferences. We also host corporate meetings and special events.

ADNEC contributes to the Emirate achieving its long term goals of economic growth and diversification through hosting a series of world class exhibitions, conventions and events which assist business tourism and generate non-oil related economic impact.

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Success Story from the Italian country unit of Bosch Rexroth AG
Author:EFQM
Published on:14 June 2017
Topic:All
Topic:Manufacturing
BOSCH REXROTH S.p.A.

RECOGNISED FOR EXCELLENCE 3 STAR - 2015

As part of the Bosch Group, Bosch Rexroth S.p.A. highly values the concept of continuous improvement and the first reason why EFQM was chosen was because it represented a comprehensive CIP instrument. In addition, it is always difficult for people to be able to objectively evaluate the status of the company they work in. Therefore, the feedback of an EFQM level of excellence is so important...

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Ready, Steady, Hire!
Author:EFQM
Published on:2 May 2017
Topic:Succeeding through the Talent of People
Topic:IT & Technologies
OBJECTIVITY BESPOKE SOFTWARE SPECIALISTS SP. Z.O.O.

RECOGNISED FOR EXCELLENCE 5 STAR - 2015

We think about the people every time we want to implement a new idea – no matter if we think about the project development or a company life. We take care of our employees and try to bring more than a little happiness and fulfilment to their work at Objectivity. This process begins before people even start working for us.

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The Journey of a modern rehabilitation clinic
Author:EFQM
Published on:24 April 2017
Topic:All
Topic:Healthcare
Centre Hospitalier Neuro-Psychiatrique

Recognised for Excellence 4 Star in 2015

Discover the journey of a modern rehabition clinic that was Recognised for Excellence 4 Star in 2015! Located in Luxembourg, the Centre Hospitalier Neuro-Psychiatrique (CHNP) shares with you its story and how the implementaiton of the EFQM Excellence Model enabled them to shed the image of an antiquated state-owned psychiatry to a modern rehabilitation clinic that takes into account the expectations and needs of all parties involved.

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