Knowledge Base

2030 Framework for Climate & Energy

European Energy Policy Outlook

Energy is at the heart of at least 3 mega trends: it increasing cost, the progressive depletion of natural resources and the impact of our consumption on the environment. The European Commission puts policies in place to address these issues. A senior representative of the Commission’s Directorate General for Energy presented their strategy and key policies regarding renewables, efficiency and the smarting of energy use.

Energy Smart Grid Management

Bursagaz - Turkey

As part of the Energy Sector Platform, Bursagaz shared his experience on the implementation of SCADA (Supervisory Control & Data Acquisition) through a webinar.  Discover here the video of their presentation.

Creating a Sustainable Future

SUE "Vodokanal of St Petersburg" - Russia

Take a closer look at their good practices on Creating a Sustainable Future, Developping Organisational Capabilities and Creative Use of Social Media...

Live mobile and be socialised

Bursagaz - Turkey

Bursagaz, a natural gas distribution company located in Bursa, Turkey, provides natural gas distribution and customer services such as meter reading, contracting, subscription, gas activation, collection, supplies services for business and residential customer portfolio. Bursagaz has signed on the biggest mobile functionality project in the distribution market in Europe.

Use of Internet Resources and Social Media

SUE "Vodokanal of St. Petersburg" - Russia

The history of Vodokanal St. Petersburg dates back to 1858. Today, Vodokanal provides potable water and sewerage services to nearly 5 Mio. inhabitants of the Russia's second largest city and to many thousands of companies using innovative technologies. Da-Voda.com is Vodokanal's social project. It is an Internet portal about water, the principal resource on the planet Earth, and about careful attitude to water resources.

Adding Value for Customers

Red Electrica de Espana - Spain

The quality of the service delivered is demonstrated by much recognition obtained by REE in the area of corporate responsibility and as evidenced by its measures on reputation, including sustained excellent scores in customer management from the DJSI Index and an outstanding position in MERCO also in this regard.

Taking Responsibility for a Sustainable Future

Red Electrica de Espana - Spain

Since several years a comprehensive set of perceptions, outcomes and indicators, addressing all stakeholders and being consistent with strategy and policies, is being used and covers technical, economical, people, societal, and environmental dimensions.

Achieving Balanced Results

Red Electrica de Espana - Spain

Two of the most important stakeholders of REE are the Spanish Government and the Regulatory bodies. The transmission growth plan, the operation of the power system and consequent compensation framework are regulated. The outcome of regulatory practice is an investment plan articulated with investment program measures and targets, timing, technical and geographical characteristics and a consequent regulated revenue measures and targets.

DIGAME - Stakeholders' request attention service

Red Electrica de Espana - Spain

Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission from generation plants to distribution substations and operation of the national power system. DIGAME's Acronym is "Stakeholder attention and External Multiservice attention Information Office" (Despacho de Información a Grupos de interés y Atención Multiservicio Externa). DIGAME in Spanish means “tell me”.

Development of Water Consumption culture

Vodokanal of St Petersburg - Russia

The State Unitary Enterprise "Vodokanal of St. Petersburg" (hereinafter – “Vodokanal”) provides water and wastewater services to the city of St. Petersburg. For twenty years “Vodokanal of St. Petersburg” has been carrying out an active work with customers in order to reduce (to be correct, optimize) city-specific water consumption.  The Good Practice at a glance...

CO2 free

Minerva - Italy

The company is now a leader in the design and delivery of facility management, which it has successfully applied to hospital services and also to the shipbuilding sector. Minerva CO2 Free is a development which has enabled the company to become self-sufficient for its energy needs with zero environmental impact, in addition to becoming a role model of sustainability in the region.

Corporate Responsibility System

Red Electrica de Espana - Spain

Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission (400 and 220 kV) from generation plants to distribution substations and operation (power production equal to consumption plus associated management) of the national power system. One of the Key Strategies of Red Eléctrica de España (REE) is: “Excellence and Responsibility in the development of its activities”, it defines all the key processes to manage the principles of the Corporate Responsibility of Red Eléctrica.