Knowledge Base

Excellence in Action - January 2019 - Innovation
Author:EFQM
Published on:8 January 2019
Topic:EFQM Members News
Topic:All
Topic:All
Innovation has become more important in today’s organisational world that ever before. Governments, businesses, NGOs, and individuals are facing technology and cost challenges and waves of disruption and uncertainty that will define the next decade.

We truly believe that our long-term future depends on our ability to sustain a drumbeat of new ideas and innovative technologies that improve people’s lives. And of course, we are not alone. Every organisation is bringing their approach to innovation and ideation to the fore. Every organisation across all sectors are also investing in innovation in search of growth and competitiveness.

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Bosch Blaichach - ROLE MODEL PRACTICES
Author:EFQM
Published on:2 July 2018
Topic:Good Practices
Topic:Succeeding through the Talent of People
Topic:All
Bosch Blaichach's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

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Geriatrischen Gesundheitszentren der Stadt Graz (GGZ) - ROLE MODEL PRACTICES
Author:EFQM
Published on:2 July 2018
Topic:Good Practices
Topic:Succeeding through the Talent of People
Topic:All
GGZ's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

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DEWA - Role Model Practices
Author:EFQM
Published on:2 July 2018
Topic:Good Practices
Topic:Succeeding through the Talent of People
Topic:All
DEWA's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

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EFQM EXPERT WEBINAR : ROZANA HUQ (PART 3)
Author:EFQM
Published on:29 June 2018
Topic:Videos
Topic:All
Topic:All
Webinar 3: Shift to Individualism – the importance of understanding psychological empowerment and self-empowerment.

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Role Models of Leaders in Excellent Organisations
Author:EFQM
Published on:8 June 2018
Topic:Organisation's Insights
Topic:All
Topic:All
The Fundamental Concept “Leading with vision, inspiration & integrity” states that “Excellent organisations have leaders who shape the future and make it happen, acting as role models for its values and ethics”. The Fundamental Concept continues by portraying the profile of the role model leader. But what do EFQM members perceive to be the key traits and the key skills and behaviours of (their) leaders? How do they help their people grow these skills, how do they identify suitable leaders and ultimately how do they prepare leadership practices for the megatrend storm that approaches?

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How to develop the organisational culture to achieve excellent results
Author:EFQM
Published on:8 June 2018
Topic:Organisation's Insights
Topic:All
Topic:All
This document provides a result of investigations within the EFQM's Community of Practice (CoP) titled: How to develop the organisational culture to achieve excellent results. This CoP was analysing excellent organisations and searching for examples of good organisational culture using the Edgar Schein’s model as framework.

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The Future of the EFQM Excellence Model
Author:EFQM
Published on:8 June 2018
Topic:Organisation's Insights
Topic:All
Topic:All
As a result of the conducted analysis, it delivers a proposal regarding the necessary changes in the Fundamental Concepts. In addition to that, this booklet delivers an overview on how other excellence models and standards reacted and still react to the above-mentioned movements. Adaptation is the dynamic evolutionary process that fits living systems to their environment, enhancing their evolutionary fitness.

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EFQM Expert Webinar Towards Business Ecosystem Excellence
Author:EFQM
Published on:29 May 2018
Topic:Videos
Topic:Harnessing Creativity & Innovation
Topic:All
Today the innovation landscape is changing. It calls for more partnerships with external partners and very often partnerships with companies we barely knew before.
This requires to build, attract and engage with a solid ecosystem of external partners. The webinar will open a discussion on what on what it means to excel at this.

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EFQM Expert Webinar: Overcoming the Theatre of Innovation
Author:EFQM
Published on:23 May 2018
Topic:Videos
Topic:Harnessing Creativity & Innovation
Topic:All
Many CEOs and business leaders could be accused of ‘putting on a show’ when it comes to the subject of innovation. While it’s important to demonstrate to customers, employees and shareholders that an organisation is ‘innovative’, there are far too many occasions where innovation stops at the marketing message.

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EFQM Expert Webinar : Richard Griffith
Author:EFQM
Published on:23 May 2018
Topic:Videos
Topic:Managing with Agility
Topic:All
Leading Across Borders: Capitalizing on your Cultural Currency

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EFQM EXPERT WEBINAR : ROZANA HUQ (PART 2)
Author:EFQM
Published on:23 May 2018
Topic:Videos
Topic:Succeeding through the Talent of People
Topic:All
Webinar 2: What are the critical leadership skills needed to support a culture of employee empowerment?

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EFQM Expert Webinar : Rozana Huq (Part 1)
Author:EFQM
Published on:23 May 2018
Topic:Videos
Topic:Succeeding through the Talent of People
Topic:All
Webinar 1: What is Employee Empowerment and why is it important as an organisational strategy?

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Driving beyond the limits
Author:EFQM
Published on:22 December 2016
Topic:Videos
Topic:Leading with Vision, Inspiration & Integrity
Topic:All
By Mika Hakkinen - Former Finnish professional racing driver, double F1 World Champion

Beyond means doing something that you might not realise you are capable of... Discover Mika Hakkinen's great contribution to the EFQM Forum 2016.

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The new ISO Standards on management systems and the EFQM Excellence Model
Author:EFQM
Published on:22 December 2016
Topic:User Guides
Topic:All
Topic:All
By Ruud Stassen, INK, and NEN.

ISO 9001 and the EFQM Excellence Model are different approaches for different purposes. ISO contributes to consistent delivery of products and services that meet customer requirements and applicable statutory and regulatory requirements and aims to enhance customer satisfaction. The EFQM Excellence Model supports organisations on their journey to excellence, taking into account all their stakeholders.

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Drivers for Excellence
Author:EFQM
Published on:8 December 2016
Topic:Good Practices
Topic:All
Topic:All
Learning from role model practices

A new format for EFQM to communicate value propositions we offer to EFQM members, based on our Fundamental Concepts for Excellence. Each of the Drivers for Excellence can be related to strategic challenges organisations face today who are aiming for Excellence. Discover the practices from EFQM Excellence Award Applicants from 2012 to 2016.

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Spreading Excellence
Author:EFQM
Published on:8 December 2016
Topic:EFQM Members News
Topic:All
Topic:All
In this Member Newsletter, you will read about Leadership and People in an article from Riëtta Klijn but also about Agility through a contribution from Pedro Juarez. We also share with you news from the network and news from EFQM. Read further...

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Benchmarking Scoring Report 2016
Author:EFQM
Published on:25 November 2016
Topic:User Guides
Topic:All
Topic:All
EFQM Excellence Award 2016

The EFQM Excellence Model provides a framework to compare the relative performance of any organisation, regardless of size, sector or maturity. This report is your access to an overview of the scoring profiles, a comparison of 2016 vs. 2015, as well as several examples picturing the evolution of organisations which, after applying to the EFQM Excellence Awards, have acted on the feedback produced by the EFQM Excellence Assessors, and once again participated in this process.

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Excellence Beyond
Author:EFQM
Published on:15 November 2016
Topic:Videos
Topic:All
Topic:All
By Prof. Vittorio Cesarotti, Università di Roma "Tor Vergata"

Excellence is a moving concept, both in organisations and in real life. And it moves fast. Sometimes driven by a growing economy, sometimes finding new roads to support organisations to emerge from critical moments. In the last 25 years EFQM has had a crucial role in the movement for excellence in Europe and beyond. Why?

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EFQM LEADING EXCELLENCE BEYOND THE LIMITS
Author:EFQM
Published on:15 November 2016
Topic:Videos
Topic:All
Topic:All
By EFQM

Leading Excellence beyond the limits is an invitation to engage into actions to go much further and positively surprise all stakeholders. How about happy employees, intuitive leaders, delighted customers, innovative and creative services far ahead of competition, creating today the sustainable future, being a global role model … now? Using the full potential of your entire organisation can take you beyond the limits of your own challenging strategic targets!

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