GHA - United Kingdom

17 February 2017

How to develop the organizational culture to achieve excellent results,

This case study focuses on de results achieved by EFQM Member Glasgow Housing Association (GHA). GHA’s mission is ‘Better Homes, Better Lives, A Better Glasgow’. This is based on feedback from their tenants and stakeholders and reflects their role being beyond simply bricks and mortar, focusing on supporting the needs and aspirations of tenants. 

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