Knowledge Base

GHA - United Kingdom

How to develop the organizational culture to achieve excellent results,

This case study focuses on de results achieved by EFQM Member Glasgow Housing Association (GHA). GHA’s mission is ‘Better Homes, Better Lives, A Better Glasgow’. This is based on feedback from their tenants and stakeholders and reflects their role being beyond simply bricks and mortar, focusing on supporting the needs and aspirations of tenants. 

GC Europe - Belgium

How to develop the organizational culture to achieve excellent results

This case study focuses on de results achieved by EFQM Member GC Europe (GCE). GC Corporation has always nurtured a culture of excellence, based on cultural roots shaped by the founder himself. These roots have never been lost during the 95 years of existence. 

Alpenresort Schwarz - Austria

How to develop the organizational culture to achieve excellent results

This case study focuses on the results achieved by the Alpenresort Schwarz, a 5-star alpine spa & Golf resort in Tyrol in Austria that was EFQM Excellence Award Winner and Prize Winner in "Adding Value for Customers" & "Succeeding through the Talent of People" in 2013.

Partnership Management

Robert Bosch, Rodez Plant

2015 EFQM Excellence Prize Winner in Sustaining Outstanding Results and Developing Organisational Capability

Partners at Bosch are defined as companies and organisations that have a positive impact in supporting the implementation of RzP strategy concerning one or more of the six strategic challenges.  

Strategic Partner Program

Alpenresort Schwarz - Austria

2013 EFQM Award Winner and Prize Winner in "Adding Value for Customers" & "Succeeding through the Talent of People"

Alpenresort Schwarz has achieved long term beneficial relationship with (strategic) partners and suppliers based on mutual trust, respect and openness. This has been achieved through the use of an internal supplier rating system that is shared with the partners.

SSAU's small innovative enterprises

Stavropol State Agrarian University - Russia

2013 EFQM Prize Winner in "Harnessing Creativity and Innovation"

SSAU defines and uses new technologies to maintain and develop its organizational capabilities. The approach is realized through the activities of small innovative enterprises (SIE). It is - an enterprise formed on the basis of the SSAU, the activity of which is to develop innovative ideas, turning them into innovative designs and bring them into production.

Stakeholders

Municipality of Dzierzoniow - Poland

Dzierzoniow is a town with a total area of 20 square kilometers and a population of 34 thousand in Poland. Building partnerships became an impulse to create a new stakeholder map, include partnerships in process reviews and designate people who would be responsible for managing the relations with our partners.

Liverpool John Moores University, UK - EFQM Prize Winner 2011

EFQM Prize Winner in Building Partnerships

LJMU recognises that partnerships are crucial to future success, in terms of attracting students, securing additional income streams and enhancing their reputation; both within the UK and on the international market place.

Building Partnerships

Liverpool John Moores University - United Kingdom

LJMU has developed their "World of Work" programme in partnership with some of the UK's largest employers to ensure their students have the skills & competencies required for today's workplace.

Equipping students for the World of Work

Liverpool John Moores University - United Kingdom

Since becoming a university in 1992, LJMU has grown substantially, in line with the policy of successive governments, to extend the scope and accessibility of higher education in the UK. World of Work is a programme developed to ensure that graduates are ‘ready to work’.

DIGAME - Stakeholders' request attention service

Red Electrica de Espana - Spain

Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission from generation plants to distribution substations and operation of the national power system. DIGAME's Acronym is "Stakeholder attention and External Multiservice attention Information Office" (Despacho de Información a Grupos de interés y Atención Multiservicio Externa). DIGAME in Spanish means “tell me”.